Multi-site legal firm makes successful move to voice over internet (VoIP) phone system

25 May 2017

Lightfoots Solicitors were adding a 3rd office to their firm and their existing sites had outdated phone systems and lines. They have 110 members of staff.

After

GHM installed a local VoIP server based Unify system serving all three sites that enables all 110 users to operate on a single system.

Key employees have audio conference and collaboration facilities integrated within Outlook to enhance both internal and client facing communications.

All calls are recorded locally in a PCI compliant format. Disaster recovery and business continuity was greatly enhanced.

The whole solution was provided within existing expenditure levels.

“It has been a pleasure dealing with GHM from start to finish. Logistically our install was challenging, as it coincided with us taking an additional office and migrating staff between our 3 offices. It was also our first step into the world of voice over internet. Impressively from the moment GHM promised something would be done, they would deliver; acting as a true partner to our business from day one and working with my teams to deliver the project on time and on budget. Thank you GHM!”
Ian Norman, Partner, Lightfoots Solicitors

Share

Leave a Reply

Your email address will not be published. Required fields are marked *