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GHM Communications > Services > Products > Cloud Telephony

Telephone systems that allow your business to be more flexible

Our Cloud Hosted Systems ensure you no longer need to worry about hardware or maintenance. Calls are made over the internet, with all the features of a traditional telephone system, but it also lets you work with whatever device you choose if you are online. The systems are an attractive option for many businesses, as they have no initial outlay, simple installation with a fixed monthly cost.

Our hosted telephone systems offer your business a reliable system that can scale easily as you grow. We provide full support including training, number porting, provisioning and 24/7 UK-based assistance, giving you complete peace of mind.

If you don’t already have a PBX in your organisation, or your current hardware is no longer meeting your business needs, then hosted telephony is ideal for you. Our systems are delivered over an IP connection and suitable for any sized business. It is particularly effective if you have multiple sites working together and is also capable of serving hundreds of employees.

Happy customer calling support service about a paper document at office

Benefit from:

Unified Communications

Unified Communications (UC) integrates communication tools that help people exchange ideas and do their jobs more effectively. Our wide range of UC solutions are feature rich, easy to implement, and cost effective.

Call Recording

Easy to manage and deploy in the Cloud. Allowing business to demonstrate compliance with PCI. All while identifying training needs.

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Management Reporting

Our solutions make a difference when it matters most, to staff, customers and the bottom line. Providing clear wallboard views and a comprehensive range of reports on all inbound and outbound call activity.

Video Conferencing

Enjoy face to face conferences with colleagues. A quick ad hoc set up, with application sharing during conference and presentation mode for up to 6. Audio conference options are also available.

CRM/Teams Integration

Our seamless integration with different CRM solutions and browsers brings together the functionality and features of your phone solution and inserts it into the applications that you use daily.

Call Centre

A sophisticated queuing solution to help manage customers on the line and to keep them from hanging up. As well as view what is always happening in real time to improve your call responses and to give clarity.

Auto Attendant

Automatically handle calls professionally and efficiently without calling on any additional resources.

Voicemail

Depending on requirements we can add on licences for specific users, increase storage and divert messages to email.

Call Analytics Software

Improve customer engagements and invest in a solution to evaluate duty of care or quality of customer interactions.

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