There is change on the horizon for financial services firms. By January 3rd 2018, under the new MiFID II call recording rules, all conversations that are intended to lead to a transaction or trade, even if they ultimately don’t, need to be recorded. These rules apply equally to firms dealing with their own account as well as providing services for external clients.
But what does it mean for your firm and what do you have to do? We have put together a simple guide that will take you through everything you need to know. You an also watch the simple presentation below for a quick overview.